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Product Information and Responsible Use
- Read the full product label and directions before use.
- Check whether the product is intended for professional or personal use.
- Follow all product-specific precautions and sensitivity test directions.
- Avoid direct contact with the eyes unless the product directions state otherwise.
- Stop use if irritation or an unexpected reaction occurs and seek appropriate advice.
- Keep products out of reach of children and store them as directed on the label.
Frequently Asked Questions
1. What does YSEN’S sell?
YSEN’S offers lash lift kits, silicone pads and shields, lash lift glue balm, refill lotions, paper strips, brow mapping products and precision tools for lash and brow services.
2. Are YSEN’S products only for professional lash artists?
The range includes products for professionals, salons, beginners and informed home users. Intended users, directions and precautions may differ by product, so check the individual product page and label before use.
3. How do I choose a Korean lash lift pad size?
Use the available size guide as a general starting point. Smaller sizes are generally considered for shorter lashes and a tighter curve, while larger sizes are generally considered for longer lashes and a gentler curve. Eye shape and intended styling direction may also affect the choice.
4. Do all lash lift pads require adhesive?
Not necessarily. Some YSEN’S pads are described as self-adhesive or glue-free, while other shields may be used with a compatible lash lift adhesive. Follow the directions for the specific pad.
5. Which lash lift kit should a beginner choose?
Choose according to the exact products included, your experience and the intended workflow. Compare the current kit details and read the Lash Academy guides before purchasing. Follow the instructions and precautions for each product.
6. Can lash lift products cause irritation?
Cosmetic adhesives and treatment formulas may not be suitable for everyone. Read the product label, follow all stated precautions and discontinue use if irritation or an unexpected reaction occurs.
7. Does YSEN’S offer wholesale purchasing?
YSEN’S accepts wholesale and distribution enquiries from salons, academies, retailers and other beauty businesses. Visit the Wholesale & Distribution page to provide information about your business, market and product interests.
8. Where does YSEN’S ship?
Shipping availability, cost and delivery estimates depend on the destination and selected service. Review the Shipping Policy and the information shown at checkout before placing an order.
9. What is your return policy?
You may request a return within 30 days of receiving your order. Eligible items must be unused, in their original condition and packaging, with proof of purchase. Some items, including certain personal care or beauty products, sale items, gift cards and customised products, may not be returnable.
Please contact bruce@ysensbeauty.com before sending any item back. Returns sent without prior approval will not be accepted. Review our Refund Policy for full eligibility details.
10. What should I do if my order arrives damaged or incorrect?
Please inspect your order when it arrives. If an item is damaged, defective or incorrect, contact us as soon as possible with your order details and clear photos so we can review the issue.





















